Knopman Marks Return Policy

Requests for refunds, excluding any shipping, handling or other additional charges, will be honored within 30 days of order delivery. Prior to returning materials, you must contact our office to receive a return authorization. Materials must be postmarked within 7 days of receiving a return authorization. Returns are subject to a $20 restocking/administrative fee.

A full refund will not be honored unless all of the following conditions have been met:

  • Physical study materials are returned unused, in like-new condition,
  • Online examinations and digital training have not been accessed,
  • Mobile Apps have not been downloaded to a device, and
  • Supplements have not been viewed or downloaded.

A partial refund may be available in limited situations. Please contact our office with any inquires.

License Exam Manual Replacement Policy

Replacement License Exam Manuals (“LEM”) are available at a discount to current students within one year of their initial purchase in the event a LEM is lost, damaged, or out-of-date. Please contact our office for more details.

Affiliation with Kaplan University

Knopman Marks provides its students with the most accurate, up-to-date, and effective learning resources. Certain Knopman Marks License Exam Manuals are published by Kaplan University. Please contact our office with any inquires.

Terms and Conditions

Knopman Marks Financial Training (“Knopman”) and its study materials, including, but not limited to Knopman Internet Training (the “KIT”), Knopman Mobile App, Knopman Marks Virtual Classes, audio and visual recordings, slides, handouts, supplements and practice examinations (collectively, “Knopman Content”) are protected by the laws of copyright of the United States and other countries throughout the world. Unauthorized reproduction of these materials, or portions thereof, in any form whatsoever, is strictly prohibited.

Please read this agreement carefully before accessing or using any online Knopman Content. By accessing or using Knopman Marks' online products or services, you agree to be bound by the terms and conditions set forth in the agreement below (the “Agreement”). If you do not agree to be bound by these terms and conditions, you may not access or use www.knopman.com (the “Site”) or the Knopman Content. Knopman Marks may modify this Agreement at any time and such modifications shall be effective immediately. You agree to review the Agreement periodically to become aware of such modifications and your continued access and use of the Site and the Knopman Content shall be deemed your conclusive acceptance of the modified Agreement.

Single-Subscriber Use of the Knopman Content and www.knopman.com

The Knopman Content you have purchased is to be used for your own personal use and benefit. You understand and agree that the Site and Knopman Content is intended and sold for a single-subscriber user. You further understand and agree that your access to www.knopman.com is a limited license to use the Knopman Content only between the time access is granted and the earlier of 1) one year or 2) your exam date. Unauthorized sharing or resale of Knopman Content is strictly prohibited, including on auction or other websites.

Access to www.knopman.com and the Knopman Content is non-transferable and is granted only to you. The Knopman Content may not be used by any person other than you.

Prohibition on Sharing Access to www.knopman.com or the Knopman Content

You agree to not share, transfer, or sell your username/user IDs and password with anyone. Sharing of usernames/user IDs and passwords is strictly prohibited and may result in immediate suspension of your access to the Knopman Content and your privileges at www.knopman.com. Knopman enforces this single subscriber-user policy diligently.

Copyright and Licenses

www.knopman.com and Knopman Content is copyrighted under the United States copyright laws. The owner of the copyright is Financial Training Services Inc. Your access, including any downloads, print-outs, or recorded or saved Knopman Content is solely for your own non-commercial use. Any other copying, redistribution, retransmission or publication of any Knopman Content is strictly prohibited. You agree not to change or delete any proprietary notices from the Knopman Content. You agree that you shall have no recourse against Knopman Marks for any alleged or actual infringement or misappropriation of any proprietary rights in your communications to us.

Indemnification

You agree to indemnify, defend and hold harmless Knopman Marks, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Knopman Marks reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Knopman Marks in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. KNOPMAN MARKS FINANCIAL TRAINING AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

KNOPMAN MARKS FINANCIAL TRAINING AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. KNOPMAN MARKS FINANCIAL TRAINING AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE KNOPMAN CONTENT, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KNOPMAN MARKS FINANCIAL TRAINING AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF KNOPMAN MARKS FINANCIAL TRAINING OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Knopman Marks reserves the right, in its sole discretion, to terminate your access to the Site and the Knopman Content or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Knopman Marks as a result of this Agreement or use of the Site. Knopman Marks' performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Knopman Marks' right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Knopman Marks with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user and Knopman Marks with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Knopman Marks with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Contact Us

Knopman Marks welcomes your questions or comments regarding the Terms:

Knopman Marks Financial Training
1120 Avenue of the Americas
Suite 4100
New York, New York 10036

Effective: February 4, 2013